Kudos to King Arthur!

I recently ordered two 5-pound bags of organic all-purpose flour and one 5-pound bag of organic bread flour directly from King Arthur. However, they sent me only one bag of the AP flour (plus the bag of bread flour) but charging me for three bags. After notifying them of the problem, they promptly sent me the remaining bag of AP flour, plus a code for $10 off my next order with no charge for shipping. Thanks to KA for the usual great customer service.